Frequently Asked Questions

Everything you need to know about our eSIMs

About eSIMsDiscover everything our eSIMs can do.How to use an eSIMUse your eSIM for data, hotspot and more.CompatibilityMake sure your device works with our eSIMs.Connection or QR issuesGuides and answers for data or QR-scanning problems.eSIM installation guideLearn how installation and activation work.Payments, refunds & supportPayment methods, invoices, refund terms and how to reach us.